Leadership Coaching

How to Use Notes When Public Speaking Without Losing Your Audience

By |2020-02-26T13:39:55-05:00February 26th, 2020|Speaking|

As a professional speaker and speaking coach, I rarely refer to notes while I'm actually speaking, and that's for three reasons: First, it's my job to know my content inside and out. Second, because my presentations are interactive, I have multiple opportunities to check my notes while my audience is doing an activity or having a discussion.

How to Deal With a Negative Person on Your Team

By |2020-02-26T13:40:44-05:00February 26th, 2020|Business|

We've all worked with that person. Which person? The negative one who complains about everything, from looming deadlines and long commute times to the carb-heavy snacks and the slow elevator. The one who sighs when you ask her to do something even slightly outside of her job description. The one who names everyone else as the reason

Always Imagining the Worst Possible Outcome? Here’s How to Stop

By |2020-02-26T13:41:33-05:00February 26th, 2020|Business|

After you email an expensive proposal to your price-sensitive client, or leave a message for your boss request for vacation time during the busy season, or ask for a raise or promotion (or both) after your last performance review, you have to wait patiently to hear back. And if you're anything like I am, waiting for information

3 Surprisingly Simple Ways to Boost Your Gravitas

By |2020-02-26T13:42:25-05:00February 26th, 2020|Business|

When it comes to gravitas, many of us think that you either have it, or you don't. We tend to look at people who exude confidence under stress, act decisively, speak their minds, bounce back from stress, and are regarded by others as being important, with wonder and awe: Were they just born that way? Maybe, but the

15 Questions That Can Dramatically Improve Any Relationship at Work

By |2019-11-20T08:24:02-05:00November 20th, 2019|Business|

We all feel challenged at one time or another by colleagues, managers, clients, or customers. When we don't take into account differences in expectations, communication styles, and priorities, we can set our relationships up to be plagued by hurt feelings and chronic frustration. In her book, Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate

The Simple Mistake You’re Making in Delivering Feedback That You Can Fix Today

By |2019-11-13T09:58:57-05:00November 11th, 2019|Business|

Nobody likes giving negative feedback or delivering potentially disappointing news to a direct report. And while many individual contributors know that they actually need negative feedback to get better at their jobs, they typically don't relish the idea of finding out that they're falling short of expectations. Nevertheless, negative feedback-- when delivered carefully and thoughtfully-- can help individuals and teams course correct,

The 1 Thing You Must Do When Stress at Work Takes Its Toll

By |2019-11-13T09:51:33-05:00October 20th, 2019|Business|

"I can't believe I'm feeling anxious for my team meeting, and for no good reason!" "My heart is pounding thinking about this sales call. When will I get a grip?" "I always freak out during presentations. I'm such a wimp!" Do any of these sound familiar? If you struggle with anxiety at work, chances are, you're

The Best Public Speakers Do This 1 Thing Regularly (and You Should Too)

By |2019-11-13T09:43:54-05:00October 13th, 2019|Speaking|

For many people, making presentations is fraught with a fear of being judged (which, let's face it, you are), concerns about being caught unprepared, and the risk of ruining your reputation. As British judge Sir George Jessel once remarked, "The human brain starts working the moment you are born and never stops...until you stand up to

Why ‘Emotional Impact’ Should Be One of Your Team’s Most Important Metrics

By |2019-11-13T09:37:32-05:00October 1st, 2019|Business|

For many leaders and teams, Key Performance Indicators (KPIs) are a core indicator of success. KPIs serve as the foundation for performance evaluations, compensation, promotions, and can even point to the health (or lack thereof) of the company overall. At their best, KPIs can facilitate clear, relevant, timely communication for you and your teams about what outcomes matter most,