As a competitive public speaker in high school (yes, that’s a real thing), I never would have imagined that my extracurricular activity would launch my career. Fast forward – and I have been teaching and coaching on communication and presentation skills for over three decades, across industries and around the world, including Fortune 50 companies, small but mighty start-ups, mission-driven nonprofit organizations, government agencies, and Ivy League academic institutions.
I’m an instructor of Management Communication at the Wharton School of The University of Pennsylvania. I also serve as a Visiting Professor of Executive Communications at the Beijing International MBA Program at Peking University, China, where I prepare senior leaders from around the world to communicate more effectively in a growing global marketplace.
As a regular columnist on leadership and communication for Inc.and Psychology Today, I focus on sharing practical, research-based approaches to common workplace challenges, ranging from how to handle a presentation to a difficult boss to how to absorb challenging feedback without being defensive or dramatic. I have been a featured expert and a contributor to Harvard Business Review, The New York Times, Oprah Magazine, Forbes, Fast Company, Bloomberg BusinessWeek, Fox Business Network,and American Express OPEN Small Business Forum.
I’m the author of several books, including “Oy Vey! Isn’t a Strategy: 25 Solutions for Personal and Professional Success”, “Money Talks: 100 Strategies to Master Tricky Conversations About Money” and “Tips of the Tongue: The Nonnative English Speaker’s Guide to Mastering Public Speaking.” I am also a contributing author to the Harvard Business ReviewEmotional Intelligence book series.
I combine my background in cognitive and social psychology, leadership coaching, presentation skills, appreciative inquiry, and, perhaps most importantly, improvisational and stand-up comedy, to help leaders and teams think on their feet and make thoughtful decisions about their impact. I believe that the most successful leaders are those who balance professional credibility with personal authenticity, combining their deep expertise with transparency about where they need to grow.
I hold a BA in Psychology from University of Michigan, and an MSW from Columbia University. I’m a graduate of Coach U and Coaches Training Institute, and a Professional Certified Coach with the International Coach Federation.
My husband Michael and I are the proud parents of teen twins, Jacob and Sophie—who taught me perhaps the most about communicating with impact and influence—and a rescue dog Nash, who loves me the best because I always share my steak with her.